All our orders are delivered by royal mail and are sent by standard 1st class or 2nd class delivery. We aim for items to be with you within 3 working days for 1st class and 5 working days for 2nd class, although on some occasions this may take a little longer such as weekends or bank holidays.
For full details see 'the boring bit'.
Easy Returns & Refunds
If you have an unwanted item you can return this to us for a full refund within 28 days. The item must be in a re-saleable condition.
Unless items are faulty, return postage will not be covered by Hero. Please contact us to report any faults with your purchases at firstname.lastname@example.org
41 Major Street, Thornes, Wakefield, WF2 7SD.